Cookie Policy
Last updated: September 19, 2026
This Cookie Policy explains how "Call Me Assist" ("we", "us", "our") uses cookies and similar technologies on our website and platform. We keep our use of cookies deliberately minimal, in line with our commitment to privacy.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They can be used for things like keeping you logged in, remembering preferences, or tracking activity across sites. Some services also use "local storage," a similar browser technology for storing small amounts of data.
2. Cookies We Set Directly
We set only one cookie ourselves — a session cookie required for the site to function. We do not use any analytics, advertising, or tracking cookies of our own.
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| PHPSESSID | Strictly necessary session identifier used to maintain your session state (e.g. keeping your login session and CSRF/security checks working) as you navigate the site. Set for every visitor as soon as the site loads, whether or not you are logged in. | First-party, Essential | Session only — deleted automatically when you close your browser, or when the session is invalidated (e.g. on logout, or if our system detects the session no longer matches your browser) |
This cookie is set with the Secure, HttpOnly, and SameSite=Strict attributes, meaning it is only sent over HTTPS, cannot be accessed by JavaScript, and is not sent with cross-site requests. Because it is strictly necessary for the site to work, it cannot be switched off through a cookie-consent tool — disabling it in your browser will prevent core features (like staying logged in) from working.
3. Third-Party Cookies: Payments via Razorpay
When you make a payment through our platform, that step is handled by our payment processor, Razorpay. Razorpay's own checkout scripts may set cookies and/or store data in your browser's local storage. This is done independently by Razorpay, not by us, typically for purposes such as fraud prevention, securing the transaction, and remembering payment preferences for a smoother checkout.
For full details on what Razorpay collects and stores, please refer to Razorpay's own Privacy Policy.
4. Cookies We Do Not Use
- No advertising or ad-retargeting cookies
- No third-party analytics cookies (e.g. Google Analytics, Meta Pixel)
- No cross-site tracking cookies
5. Managing Cookies
Because our own cookie (PHPSESSID) is strictly necessary, there is no in-site toggle to disable it — you can only block or delete it through your browser settings, which will affect your ability to log in and use the site. Cookies or local storage set by Razorpay during payment can be managed through your browser's site settings, or by referring to Razorpay's own policy for opt-out details where available.
6. Changes to This Policy
We may update this Cookie Policy from time to time, for example if we change how our session handling works or if our payment processor changes its practices. Updates will be posted on this page with a revised "Last updated" date.
7. Contact Us
If you have questions about this Cookie Policy, contact us at:
- Email: support@callmeassist.com
- Phone: 01141189113
- Address: Pitampura, Delhi